Today’s healthcare leaders are seeking technology solutions to optimize efficiencies and improve patient care. However, without effective change management and strategies in place, healthcare leaders struggle to strategically improve patient flow, and schedule management, and implement daily huddles. The role of technology in supporting operational efficiency and change management initiatives is inevitable.

During this webinar, attendees will learn how to optimize Ambulatory Operational Efficiencies and Change Management. Attendees will also learn about the importance of visual management boards in enhancing clinic performance and insights into effective change management approaches.

Featured Speaker

Sarah Roberts, DNP, MSN, RN, NE-BC

SVP, Ambulatory Practice Management

Dr. Sarah Roberts is a dynamic and visionary healthcare executive with a comprehensive background in clinical operations, telehealth, and remote patient monitoring. As the Senior Vice President of Ambulatory Practice Management at Health Catalyst, she leverages her expertise in healthcare analytics to optimize clinical operations, resulting in significant cost reductions and revenue growth. With a Doctor of Nursing Practice (DNP) degree from the University of North Carolina at Greensboro and a Master of Science in Nursing (MSN) from American Sentinel University, Dr. Roberts brings a wealth of knowledge and experience to her role. She is a Registered Nurse, a certified Six Sigma Black Belt, and holds a Nurse Executive Certification (NE-BC) from the American Nurses Credentialing Center. As a thought leader in the healthcare industry, Dr. Roberts actively engages with professional organizations such as the American Nurses Association (ANA), where she serves as an elected representative on the Individual Member Division Executive Committee.

Featured Speaker

Joanna Laucirica

Ambulatory Practice Management Improvement Specialist

Joanna "Jo" Laucirica, an innovator in ambulatory clinic operations, leverages over a decade of experience to advance healthcare through technology. Currently serving as an Ambulatory Clinic Improvement Specialist, Jo's adept integration of innovative technology, Standard Operating Procedures, and change management drives operational excellence and prepares clinics for future healthcare dynamics.   Through her passion for operational planning and healthcare improvement, Jo has propelled healthcare organizations nationwide toward collaborative, modernized processes, optimizing workflows to cut costs, boost revenue, and elevate satisfaction. Her pivotal role in physician initiatives, clinical informatics, and centralizing operations has streamlined clinic services, yielding significant efficiency, patient care, and cost-effectiveness gains.   Holding a Bachelor's in Social Sciences and a PMP certification, Jo melds academic insights with her healthcare, providing a broad perspective on the social dynamics within healthcare systems. A recipient of the 2023 Technology Rising Star Award and a moderator at the Women to Watch Summit, Jo continues to influence the healthcare technology sector by addressing challenges and advocating for women in STEM fields.

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